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Receive Your Remittance
Your insurance company sends a remittance advice. Whether it is an ERA electronic payment or a paper EOB, our team picks it up immediately and gets to work.
Manual payment posting eats up 5–10 hours a week for the average practice that’s 250+ hours a year lost to admin work instead of patient care. We take that off your plate, posting every payment accurately and on time, so your books stay clean and your cash flow stays steady
Most mental health providers are losing time and revenue without even realizing it and the culprit is slow, manual payment posting.
Your staff spends 5–10 hours a week on manual entry alone. Add reconciliation errors and you're looking at real revenue slipping through the cracks.
Without a connected system, payments end up posted to the wrong client or service and before you know it, patient balances are inaccurate and trust takes a hit.
One mental health clinic recovered $198,000 in unposted payments after a full audit. Every day posting is delayed is a day closer to missing a denial appeal deadline.
Payment posting is simply the process of recording payments from insurance companies and patients, matching them against your claims and updating each client’s balance. Sounds simple but done wrong, it quietly drains your revenue.
Why it matters for your business:
Missed or wrongly posted payments mean money you’ve earned never makes it to your books.
Reliable reports (like your average days in A/R) only work if posting is done right, and those numbers guide every business decision you make.
Prompt posting means faster cash flow and fewer days waiting on outstanding claims.
Therapy involves recurring sessions, so every payment needs to be tracked per visit. Add telehealth modifiers and carve-out payers like Optum Behavioral Health or Aetna Behavioral Health each with their own posting rules and it’s easy to see how generic billing teams get it wrong. This is exactly why payment posting for mental health practices needs a specialized approach, not a one-size-fits-all billing team.
That’s exactly why practices rely on our payment posting services for mental health providers built specifically around these industry rules, so nothing slips through the cracks.
A Pennsylvania mental health clinic thought business was steady until an audit revealed over $198,000 in unposted revenue, buried under backlogs from recurring therapy sessions, bundled CPT codes, and manual posting errors. It’s a wake-up call for how much can quietly slip through the cracks.
Payments sit unposted
When payments pile up on a desk, you lose track of your money. It becomes hard to know exactly how much your clinic has made.
Denials get buried in backlogs
Unpaid claims get lost in a growing pile of paperwork. No one has the time or energy to dig through and fix them.
Balances go out of date
Patient accounts are not updated quickly after visits. This creates confusion for everyone involved in the billing process.
Staff stuck on manual entry
Your team spends all day typing data by hand. Because of this busywork, they get too busy to do other important jobs.
No real-time data
You work blindly without seeing the latest numbers. You do not know if insurance companies are paying you fairly for your time.
Where does your practice stand?
24–48 hrs
Top-performing practices post daily
5–10 days
Average practices post weekly
18 days
Poorly managed practices post at month-end
The gap between "top-performing" and "poorly managed" isn't complicated systems; it's having the right team posting payments consistently, every day. That's exactly what we deliver, so your practice never ends up as the next $198,000 case study.
Our mental health payment posting services cover everything your practice needs from ERA and EOB processing to contractual adjustments, underpayment detection, denial flagging, and accurate patient billing services.
Post every line item against the correct claim and reconcile the remittance against your actual bank deposit.
Make sure every paper and digital EOB is reviewed carefully and posted accurately into your mental health billing system.
Make sure every adjustment is applied correctly against the right mental health claim and the right fee schedule.
Make sure every single denial is identified, flagged, and routed to the correct follow-up workflow the same day it arrives.
Compare every single payment received against your contracted fee schedule to make sure you are always paid the correct amount.
Every patient balance is calculated accurately after all insurance payments and contractual adjustments have been applied.
All services are tailored to meet the unique needs of your mental health practice
Payment posting process of Mental Health Billing SRG is simple, accurate, and completely transparent starting from the medical billing charge entry process all the way to final payment reconciliation. So you always know exactly where every single dollar stands.
Your insurance company sends a remittance advice. Whether it is an ERA electronic payment or a paper EOB, our team picks it up immediately and gets to work.
Post every single payment at the line item level, matching each payment exactly to the right claim, the right patient, and the right service.
Checking for underpayments, short payments, duplicate payments, and any discrepancies that could cost your practice money.
After every payment is posted and verified, we send you a clear, simple report showing exactly what was paid, what is still outstanding, and where your revenue stands.
We specialize in mental health billing, so we understand carve-outs, telehealth modifiers and therapy billing better than a generic billing company ever could. Our posting accuracy sits at 99%+, because even small errors cost you real money. We post payments daily, keeping your A/R consistently under 30 days and you get one dedicated account manager who’s always available and always accountable.
We integrate smoothly with the EHR you already use, including TheraNest, SimplePractice and Kareo and your patient data stays fully HIPAA compliant at every step. This is exactly what our mental health billing solutions are built around accuracy, speed and giving providers back the time they deserve for patient care.
Stop wasting hours on manual payment posting. With 12+ years of mental health billing experience, we handle your payment posting services from start to finish. So you can focus on patient care instead of paperwork. We take a percentage of what we collect, not what we bill if we don’t get you paid, we don’t get paid.We only accept 10 new payment posting clients per month to keep our service personal and hands-on. Spots fill quickly, so don’t wait.
You only pay when you get paid.
We believe in transparency, no hidden fees, no surprises. Here’s exactly what you can expect: we take a percentage of what we actually collect for you, not what we bill, so if we don’t get you paid, we don’t get paid either. There are no setup fees, no monthly maintenance fees and no long-term contracts tying you down. That’s how we price every mental health provider payment posting service we offer fair, upfront and tied directly to your results.
Payment posting is the process of recording payments from insurers and patients against outstanding claims. It matters because accurate posting ensures you get paid correctly, patient balances are accurate and cash flow is predictable.
ERA (Electronic Remittance Advice) is an electronic file from insurers explaining what was paid, denied, or adjusted. We import ERAs from your clearinghouse and post payments automatically eliminating manual data entry.
We handle paper EOBs too. Our team manually posts them, reconciles payments and flags discrepancies. So nothing gets lost or misapplied.
Most practices see faster cash flow and reduced A/R days within 30–60 days. You’ll also save 5–10 hours per week on administrative work.
Payment posting records payments and reconciles them against claims. Denial management identifies why claims were denied and appeals them. We offer both services, but this page focuses on posting.
Not sure if your payments are being posted correctly or if you are losing money to underpayments and errors? We will review your entire payment posting process, check your recent remittances, and show you exactly where your practice is losing revenue. No cost, no obligation just clear answers and a plan to fix it.
