12+ years of specialized revenue cycle management for mental health, substance use, ABA, and IOP/PHP practices. We don’t just submit claims we fight for every dollar you earn.
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Most behavioral health practices lose 15–20% of their revenue to avoidable denials every single month and most never find out why. We fix that. Our team works inside your existing EHR, handles every claim from submission to payment and chases every denial until it’s resolved.
You submitted a clean 90837. Denied. You called Optum. 47 minutes on hold. They say “missing modifier.” You fix it. Resubmit. Denied again “not medically necessary.” Your biller shrugs and moves on. Meanwhile that claim is now 90 days old and your A/R is a mess.This is not how insurance works. This is what happens when billing for behavioral health services is handled by someone who doesn’t live and breathe this specialty every single day.
You didn’t become a therapist or clinical director to spend your days fighting insurance companies. You became one to help people. Let us handle the billing fight so you can focus entirely on your patients.
We don’t bill everything for everyone. We bill behavioral health and we know every niche inside it.
Individual therapists, LCSWs, LMFTs, LPCs, and group therapy providers. 90837, 90834, 90847, 90853 coded correctly, submitted the same day, followed up until paid. Missing modifier, wrong session length coded, timely filing rejections, medical necessity denials.
Licensed psychologists, neuropsychologists and psychological testing providers. 90837, 90834, 96130-96133 coded correctly, submitted the same day, followed up until paid. Missing modifier, medical necessity denials, exceeded testing hours, wrong place of service.
Counseling centers managing multiple therapists, license types, and payer mixes. Multi-provider billing, session limit tracking, EAP billing and behavioral health carve-out management. Wrong rendering provider NPI, session limits exceeded, missing prior authorization, EAP claim errors.
Behavioral health providers delivering virtual care across single or multiple states. Modifier 95, GT, POS 02 and POS 10 applied correctly per payer across all 50 states. Wrong place of service, missing telehealth modifier, state parity non-compliance, incorrect originating site billing.
BCBAs, RBTs, ABA therapy centers, and autism treatment providers. 97151-97158 coding, unit-based billing, prior auth management, Medicaid ABA billing. Wrong units billed, missing supervision documentation, expired authorizations, incorrect provider NPI.
Behavioral health group practices managing multiple providers, license types, and payer contracts under one roof.Multi-provider claim submission, rendering vs billing provider NPI management, group vs individual contract billing, consolidated AR reporting.
Most billing companies treat behavioral health like any other specialty. We don’t. Here is what makes us different.
We catch wrong modifiers before they reach the payer maintaining a 95% clean claim rate while most companies average 75%
We appeal every single denial identifying the exact reason, fixing the root cause, and resubmitting with full documentation.
No new software. No system changes. No learning curve from day one
We work on a percentage of what we collect, not what we bill. If we don’t get you paid, we don’t get paid. No setup fees, no hidden costs, no long-term commitments. Just results.
As dedicated mental health billing company, we only take on 5 new clients per month because every practice we work with gets a dedicated account manager, full attention, and the same quality we have maintained for 12+ years. When those 5 spots are gone, they are gone.
If you are ready to stop losing revenue to denials and start getting paid for every session you deliver now is the time.
Every dollar your practice earns goes through four steps. Here is exactly how we protect it at every stage.
Mental Health Billing SRG know psychiatric billing inside and out. We make sure every code is right, every prior auth is handled and every claim goes out clean the first time.
Every claim is scrubbed for errors before it leaves our system correct CPT codes, correct modifiers, correct provider information. We maintain a 95% clean claim rate because we catch mistakes before the payer does, not after.
When a claim gets denied, we don’t write it off. We identify the exact reason, fix the root cause, and resubmit with full supporting documentation. We appeal every single denial which is how we maintain a 98% collection rate while the industry average sits at 75%.
Outstanding patient balances get handled professionally clear statements, easy payment options, no awkward conversations for your front desk. And every month you get a real-time report showing exactly where your revenue stands. Our average A/R sits at 25 days because nothing gets left sitting.
Every month you wait is another month of denied claims, slow payments, and revenue your practice has already earned but never collected. Our team is ready to step in, clean up your billing, and get you paid starting within 48 hours.
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Quick 15-minute discovery call to understand your practice
Free Audit
We analyze your recent claims and identify opportunities
Custom Proposal
Receive a tailored plan to maximize your revenue
It’s completely different. Mental health and behavioral health claims go through stricter medical necessity reviews, use time-based billing codes, and often run through separate insurance entities called MBHOs. A general medical biller won’t know how to handle any of that. That’s exactly why you need a specialist and that’s what Mental Health Billing SRG is built for.
Denials in behavioral health are more common than in almost any other specialty. The most common reasons are wrong coding, missing documentation, failed prior authorizations, and payer-specific rule violations. At Mental Health Billing SRG, we catch these issues before your claims even go out. So denials stop being a normal part of your month.
Faster than you’d think. Once we complete your onboarding which includes credentialing verification, payer setup, and practice review. We can typically start submitting claims within a short turnaround. We don’t believe in long drawn-out setups. The sooner we start, the sooner you get paid.
Yes and this is a big one for behavioral health. Prior authorizations are one of the most time-consuming parts of mental health billing. Mental Health Billing SRG manages the entire prior auth process for you, including follow-ups and appeals, so your patients never miss a session over an authorization issue.
Great question. At Mental Health Billing SRG, our behavioral health billing services cover everything credentialing, insurance verification, coding, claim submission, denial management, payment posting, and patient collections. You don’t have to touch any of it. We handle the whole process from start to finish so you can stay focused on your patients.
