Your patients need you present. Not buried in claim rejections, insurance follow-ups, and billing paperwork. Mental Health Billing SRG takes mental health billing in North Carolina completely off your plate so your practice runs cleaner, gets paid faster, and grows without the stress.
Every week, North Carolina mental health providers leave money on the table not because they are not working hard, but because NC billing is genuinely complex. BCBS NC has some of the strictest behavioral health carve-out rules in the country. NC Medicaid Managed Care switched to an entirely new LME-MCO model in 2023. Tailored Plans brought a new layer of prior auth requirements on top of that. Commercial payers like UHC, Aetna and Cigna each play by their own rules.
The result? Denied claims pile up. Revenue gets delayed. And you spend hours chasing insurers instead of seeing patients.We built our behavioral health billing services in North Carolina specifically around these challenges. We know the codes, the payers, the rules and the deadlines so your claims go out right the first time and your practice gets paid without the fight.
North Carolina is not an easy state to bill in. Here is exactly what makes it difficult and how we handle each problem for you.
BCBS NC behavioral health carve-outs come with their own session limits, prior auth thresholds, and timely filing deadlines and they update constantly. We stay on top of every change so your claims always go out correctly.
One missing document and everything stops. We manage the entire prior auth process for every NC payer so your patients get care on time and your revenue keeps flowing.
Most NC mental health practices lose thousands every month to unresolved denials. We fight every denied claim until every dollar is recovered.
Since the 2023 transition, LME-MCOs manage behavioral health claims and Tailored Plans add another billing layer. We track every update so your practice stays compliant and paid.
One wrong CPT code means an instant rejection. We use the exact right codes every time so you never lose revenue over a coding mistake.
Whether you are a solo therapist in Asheville or a multi-provider clinic in Charlotte, we provide mental health medical billing services in North Carolina that cover every part of your revenue cycle.
Every claim prepared with the right codes, right modifiers, and right payer-specific formatting then submitted same-day. Your revenue cycle starts the moment your session ends.
No denial gets ignored. We review every rejection, find the root cause, fix it, and resubmit with full documentation until payment is secured.
We handle prior auth end-to-end for BCBS NC, NC Medicaid, UHC, Aetna and all NC commercial payers. Submissions, renewals, follow-ups all managed daily.
AAPC-certified coders apply the exact right CPT codes and NC Medicaid H-codes and T-codes for every service type, every payer, every time.
Complete oversight of your billing from patient intake through final payment so nothing falls through the cracks and your cash flow stays predictable.
Monthly reports that actually make sense collection rates, denial patterns, payer performance and revenue trends laid out clearly so you always know where your practice stands.
Claims, coding, credentialing, authorizations, denials one dedicated team handles it all so you never have to manage multiple vendors or explain your practice twice.
When you partner with Mental Health Billing SRG you don’t have to figure anything out yourself. We take over completely and here is exactly what happens. No more billing stress, no more chasing insurance companies and no more lost revenue.
Every claim is coded, scrubbed, and submitted to all NC payers on the same day BCBS NC, NC Medicaid, UHC, Aetna, Cigna, MedCost and Medicare. No backlog, no waiting, no errors reaching the insurer.
The moment a denial comes in, our team acts. We do not write off claims we correct them, appeal them and follow them through to payment.
We never wait for an authorization to expire. Daily follow-up with every NC payer keeps approvals active and renewals on schedule before they ever become a problem.
You get a clear monthly report every single month — what was billed, what was paid, what was denied, and what we are doing about it. No surprises, no mystery numbers.
Individual sessions, couples therapy, group therapy and telehealth billed correctly for in-person and virtual NC practices of every size.
We take billing completely off your plate so you can see more clients and earn more every single month.
E/M codes, medication management visits, and psychotherapy add-on codes handled accurately across every NC payer including BCBS NC, NC Medicaid, and Medicare.
Psychological and neuropsychological testing codes (96130–96133) applied correctly so your evaluations get fully reimbursed.
Behavior analyst and technician codes, supervision billing, and NC payer-specific ABA authorization management all handled without gaps.
We pull together every document your NC credentialing requires state board licenses (NCSWLB, NCLCMHC, NCPSYCHBD), malpractice certificates, DEA registration where applicable and all payer-specific supporting materials.
Fully completed applications submitted to BCBS NC, NC Medicaid, UHC, Aetna, Cigna, MedCost and the NPI registry along with CAQH profile setup and maintenance from day one.
We track every renewal deadline, re-credentialing cycle and CAQH attestation so your panel memberships stay active and your claims never get rejected over a lapsed credential.
There are general billing companies. And then there is a billing partner that knows behavioral health billing in North Carolina at a level that actually protects your revenue.
BCBS NC carve-out rules, LME-MCO claim workflows, MedCost’s regional billing quirks, Tailored Plan authorization requirements we know the details that most billing companies miss and those details are exactly where your money gets lost.
Nothing leaves our system without a quality check. Codes verified, modifiers confirmed, payer requirements met so your first-pass acceptance rate stays high and denials stay low.
Every patient record handled under strict HIPAA standards. Encrypted data, controlled access and a signed Business Associate Agreement executed before we touch anything.
Just starting out or running a full group practice our billing plans scale with you. No minimums, no long-term contracts, no one-size-fits-all pricing.
Piedmont Region
890K+
Research Triangle
480K+
Piedmont Triad
300K+
Research Triangle
290K+
Piedmont Triad
250K+
Sandhills Region
210K+
Research Triangle
180K+
Coastal Region
120K+
Piedmont Triad
115K+
Mountain Region
95K+
If your North Carolina practice is dealing with denied claims, slow payments, or billing confusion we can fix that. Schedule a free 15-minute call and we will take a close look at your current billing, identify exactly where you are losing revenue, and put together a custom plan built specifically for your practice. No pressure, no obligation just a clear picture of what better billing looks like for you.
Schedule a Call
Quick 15-minute discovery call to understand your practice
Free Audit
We analyze your recent claims and identify opportunities
Custom Proposal
Receive a tailored plan to maximize your revenue
Fast. Most North Carolina practices are fully set up and billing within five to seven business days. We handle the entire onboarding process no long delays, no complicated setup on your end.
Every major payer your NC patients carry BCBS NC, NC Medicaid Managed Care and Tailored Plans, UnitedHealthcare, Aetna, Cigna/Evernorth, MedCost and Medicare. We know the specific rules for each one.
BCBS NC: 60–90 days. NC Medicaid: 30–45 days. UHC: 90–120 days. Aetna and Cigna: 60–90 days. MedCost: 45–75 days. We track every application and follow up aggressively.
Yes, we specialize in LME-MCO billing, Tailored Plan enrollment and the NC-specific prior auth process. Zero competitors answer this question.
